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PRIVACY POLICY AND DATA PROTECTION


MONO.KONSUM takes the protection of personal data seriously. Upon initiation, processing, completion or reversal of a contract personal data are collected, processed and used by us in accordance with the relevant data protection regulations. Here we would like to inform you what information we collect when you visit our site and how this information is used.

1. Extent of the Collection, Processing and Usage of Data

When you visit our website, our web servers will store a list of the pages that you visit on the site, the date and duration of your visit, the website through which you linked to our site and – for technical reasons and for the duration of your visit only – your current IP address.

Additional personal information such as your name, address, telephone number or e-mail address is not collected unless you submit this data voluntarily, e.g. when registering a personal account with us.

If you choose to place an order, we ask you for your name, address and e-mail address and, optionally, your telephone number. Your name and address are required for delivering your order, and your e-mail address is required to confirm your order. Your telephone number will only be used in case we need to clarify questions relating to your order, and not for any other purpose.

The same details are collected if you choose to register a personal account under the heading ‘My Account’. Your e-mail address in combination with your choice of password serves as your login data. Registering a personal account serves the purpose of storing your personal details for use in future orders.

Your PayPal account name will be stored to identify and process your payment and to enable a refund if necessary.

If you choose to sign up to receive our newsletter, we will collect your e-mail address for the purposes of delivering it to you. We will use your personal data only for direct correspondence with you or for the purpose of processing your requests. We will not share your information with any third party outside of our organisation, other than as necessary to fulfill your request, e.g. to ship an order or to process the transaction.

We will not pass on or trade your data with third parties, unless we are required to do so by law or have your written consent. As far as we rely on the services of third parties for processing your order, we adhere to the regulations of the German Federal Data Protection Act.

2. Duration of Data Storage

Your personal data will be stored only so long as is necessary for the fulfillment of the request for which the data was provided, unless you have agreed to the storage and use of your data beyond the completion of the request, e.g. when registering a personal account with us. In accordance with trade and tax regulations, some data may be stored for longer periods of time, but no longer than 10 years.

3. Your Access to and Control over Information

We are happy to provide you with all the information that we have stored from your contact with the site, along with its origin and the purpose of the storage, where applicable.

Should you wish to have your personal information deleted, corrected or revised, we will oblige upon request in accordance with the relevant legal regulations. In particular, you have the right to revoke your consent regarding the storage or use of your personal data at any time with immediate effect.

We will delete your personal data if it is no longer required for completion of a related enquiry, or if its storage does not accord with legal regulations.

Your subscription to our newsletter can be canceled at any time by sending an e-mail to info@mono-konsum.com.

If you have questions on data protection or on the collection, storage and use of your personal data, or should you wish to have your personal data deleted, please contact us by e-mail to info@mono-konsum.com.